Chairman Towns, Position Fellow member Issa, people from the Committee, thank you for inviting me to testify these days. My name is Yoshimi Inaba, and I'm the President and COO of Toyota Motor North America and Chairman and CEO of Toyota Motor Revenue, U.S.A., Inc.

When you noticed these days from Toyota President Akio Toyoda, and since the Subcommittee on Oversight and Investigations noticed yesterday from Jim Lentz, President and Main Operating Officer of Toyota Motor Revenue, U.S.A., Toyota is getting decisive actions to restore the believe in from the tens of millions of Americans who buy and generate our automobiles.

Our 172,000 team people and sellers throughout North America are producing extraordinary efforts to total our existing recalls as rapidly and conveniently as feasible. We now have rigorously tested our treatments and are confident that with these repairs, Toyota automobiles will stay among the safest around the street these days. We're also heading additional, by installing sophisticated brake override methods in all of our new North American automobiles prior to the end of 2010 and in an expanded variety of current versions being a client confidence measure, and getting extensive actions to make sure strict high quality manage and elevated responsiveness to our clients and regulators within the long term.

When you have noticed, Mr. Toyoda is top a best to bottom evaluate of our worldwide high quality manage processes, and will look for input from independent security specialists to make sure that our processes fulfill or exceed business standards. As head of Toyota’s North American operations, I will probably be closely included in this evaluate. Functioning with our new Main High quality Officer for North America, I also will consider responsibility for making sure that individuals enhance our dialogue with U.S. security regulators and that individuals consider prompt action on any problems we determine to make sure the security of American drivers.

In inviting me to testify these days, the Committee asked me to tackle many problems with consider to our current recalls. Allow me summarize my answers right here:

Our current recalls tackle 5 separate problems that individuals have identified with particular Toyota automobiles. In total, some Five.Three million automobiles throughout 14 versions are impacted by a single or a lot more of those recalls in america.

The greatest recalls are for treatments our engineers have created with consider to two particular mechanical brings about of unintended acceleration. A single requires all-weather or inappropriate accessory ground mats that when loose or improperly fitted can entrap the accelerator pedal. Another worries accelerator pedals that may, more than time, grow “sticky” with put on in uncommon situations.

The treatments we now have created for each these problems are efficient and long lasting.

With respect to feasible accelerator pedal entrapment through the ground mats, Toyota lately developed a vehicle-based alter that directly addresses the issue and released the answer towards the public in November 2009 as component from the security campaign released on September 29, 2009. Owners of impacted automobiles can, within the meantime, generate safely by making sure that they use only correctly secured, suitable ground mats.

With respect to sticking accelerator pedals, Toyota released a security recall in america in January to tackle this concern. The sticking situation doesn't happen suddenly and if it does, the automobile could be managed with firm and steady application from the brakes. We're confident that automobiles whose drivers aren't experiencing any problems with their accelerator pedal are risk-free to generate, and Toyota sellers are quickly completing the repairs on our customers’ automobiles.

In each of those instances, Toyota completely and very carefully evaluated the specialized elements of those problems. Nevertheless, we now realize that individuals should believe a lot more from the client very first point of view instead of a specialized point of view in investigating complaints, and that individuals should communicate quicker, much better and a lot more efficiently with our clients and our regulators. Our current, smaller voluntary recalls of particular 2010 Prius and Lexus HS hybrids for any software program update towards the braking program, particular 2010 Camry autos to check a energy steering hose, and particular 2010 Tacoma trucks to check the front generate shaft all illustrate this new strategy.

Chairman Towns, Position Fellow member Issa and people from the Committee, I assure you that nothing issues a lot more to Toyota than the security and reliability from the automobiles our clients generate. We're committed not just to repairing automobiles around the street and making sure they're risk-free, but to producing our new automobiles much better and much more dependable via a redoubled concentrate on placing our clients very first.

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